Mentor and mentee connection workflow
Barnabas coordinates matching, introductions, and follow-up without making the process feel mechanical.
Barnabas Matching combines survey intake, careful match communication, and light-touch check-ins so participants know what is happening at each stage of the relationship.
Communication model
Email carries the detailed context: invitations, match summaries, introductions, and longer guidance.
SMS is reserved for short operational updates, reminders, and simple check-ins after explicit consent.
Participants can reply STOP to opt out of texts and HELP to get support instructions.
Public actions
Start with consent, then keep the higher-context details in email.
Barnabas only uses SMS after a participant affirmatively opts in. The consent form is separate from general participation so people can choose the channel that works for them.